Our Purpose & Values

Our Purpose

We empower life journeys by caring for generations of women, children and families to realise their dreams and aspirations.

Our Values

Our values are central to how we serve our community, our patients, and our Thomson Family.

1. Integrity - Doing the right thing.
2. Empathy - Walking a mile in some else's shoes.
3. Can-do spirit - Pioneering, problem-solving, always seeking improvement.

Our Integrated Management System (IMS) policy encompasses the 3 quality systems:

With sustainability as focus, the Management, Staff and Partners are committed to business, operational and service excellence through INTEGRATED MANAGEMENT SYSTEM.

We adopt the quality, environmental, health and safety (QEHS) principles and implement practices to achieve best clinical and service outcomes for our patients and high staff morale.

Achieving the IMS Policy

1. Managing patient safety, quality assurance and improvement activities so as to reduce risks to patients and improve clinical, operational processes and outcomes.
2. Monitoring, reviewing and maintaining safe systems of work, policies and procedures by complying with all relevant health, safety, environmental legislations.
3. Preventing work-related incidents by providing adequate resources, programmes, education and training to our staff and service partners.
4. Performing environmental aspect-impact assessment of workplace activities to identify, evaluate and control the risks through mitigation of foreseeable unsafe conditions, environment and behaviours.
5. Engaging relevant stakeholders and staff through communication, consultation, participation to improve the QEHS continually.
6. Reviewing our objectives and implementing targets and their performances.
7. Measuring and evaluating the effectiveness of quality, environmental sustainability, health and safety culture.